Maximise our Clients' capabilities;
Help protect the security and safety of our Clients and help safegua
rd against abuse and neglect;
Promote and give confidence to our Clients as to their independence within the home and in the community;
Revaluate on a regular basis with our Clients and their families their changing needs, to ensure that there is no over-dependency on us or other agencies which could undermine their confidence;
Protect and promote our Clients’ dignity and right to self-determination;
Listen and understand our Clients' concerns, wishes and feelings and to act
upon them where practical;
Invest in the service we provide and try to maximise the “extra values” we
want to give to our Clients;
Engage with other agencies, such as Social Services,
the Care Quality Commission (CQC), Local Authorities and
Health Trusts to provide continuity where required;
Hold Team meetings and to ensure that
communication from management to Staff to Client and
back is seamless, timely and effective;
Work with CQC, Adult Services and other organisations to promote
new polices and procedures and to implement them.